• Clinical Research Assistant III

    Location US-MD-Silver Spring
    Job ID
    Regular Full-Time
  • Overview

    Social & Scientific Systems (SSS) works to improve public health worldwide by providing technical, research, and program management services to government, nonprofit, and commercial clients. The SSS team offers a synergy of expertise in clinical research services, epidemiology and public health studies, health data management and analysis, and program evaluation and policy analysis. Please join our dedicated staff of employee-owners in an environment that values diversity and supports health, well-being, and professional growth.


    The Clinical Research Assistant III has background knowledge sufficient to manage clinical site support tasks and is responsible for the day-to-day office functioning by handling a variety of general administrative duties including providing word processing and other document support for a variety of projects.


    The individual will provide administrative and project/task support, which includes updating site modules of the Management Information System (MIS) with information from other databases and/or information provided by sites to facilitate the tracking of project/task progress. This individual will be responsible setting up ad hoc and recurring team calls, drafting accurate meeting/conference call summaries, and tracking related action items. Responsible for creating summaries/reports to support the tracking of protocol implementation activities for sites initiating clinical trials.



    • Organizes, edits, produces and disseminates documents and materials drawn from single or multiple sources, monitoring standards for quality and project timelines.
    • Develops and maintains study related documents, organizational files, trial master files (electronic or paper), study records, and data systems. Functions as Super User for any eTMF software utilized by SSS and/or project assigned.
    • Responsible for maintaining sections of the project public and member website, portal, and MIS utilities. Creates and tracks action items and communicates with the project team and web/database developers to complete site related web based module updates.
    • Maintains MIS for projects as directed, entering data, as well as generating and customizing reports, as needed. Also, maintains email groups and MIS roster information for study teams, sites, committees, and working groups.
    • Monitors central group email inboxes and disseminates information appropriately, or follows up as needed.
    • Assists with collection and organization of essential study documents for projects. Establishes and maintains filing system for project documents, records and general correspondence. Uploads documents to portal system, if required. Also, develops and implements a tracking system for any ongoing tasks for the project team.
    • Provide administrative site support for both domestic and international sites.
    • Prepares memoranda, tracking reports, project status reports and communications for the supported staff.
    • Effectively handles multiple tasks and client communications, shifting prioritization as needed in order to meet deadlines for team objectives and needs.
    • Provides support to the project team by querying, facilitating, and participating in teleconference calls, prepares call announcements, summaries and ad-hoc memos/communications to address call issues and action items in a timely manner.
    • Assists with resolution of internal systems audits of assigned projects. Performs regular quality assurance of data and takes steps to improve data quality as required.
    • Initiates professional telephone or email contacts with site staff, including principal investigators, querying sites as needed to collect or clarify information. Responds promptly to telephone or email inquiries, making referrals as appropriate.
    • Assists in planning and organizing project team meetings and team functions. Will develop, review and finalize meeting minutes for sponsor/S-3 project team meetings and internal project team meetings. Follow up on action items as needed.
    • Assists in preparation, tracking and organization of reports related to monitoring visits, site visits and client reports.
    • Assist with research and develops technical scientific materials, as needed.
    • Performs additional duties, as required.


    Education and Experience

    • Bachelor's degree and two to four years of related experience or high school completion and four or more years of related experience
    • Experience in clinical trials or scientific research preferred 

    Knowledge, Skills and Abilities

    • Strong and effective communication skills (written and verbal) with the ability to communicate effectively with clinical site staff and project team members.
    • Must have organizational skills to manage multiple priorities.
    • Strong attention to detail and comfort with fast-paced environment is desirable.
    • Proficient in MS Word, MS Excel and MS PowerPoint.
    • Experience within an electronic Trial Master File application, Management Information System and/or Clinical Trials Management System considered a plus.

    SSS is committed to fostering a diverse workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, or protected veteran status and will not be discrimated against on the basis of disability.


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